Privacy Policy

Last updated: March 17, 2026

1. Introduction

Kaptha One Click Upsell ("Kaptha OCU", "we", "our") is operated by Actovision IT Solutions Private Limited. This privacy policy explains how we collect, use, and protect data when you use our Shopify app.

2. Data We Collect

  • Store information — shop domain, access tokens (for authenticated API calls)
  • Product data — product titles, prices, and images used to configure upsell offers
  • Order data — order values and customer tags used for targeting conditions
  • Funnel analytics — aggregated view/accept/decline counts and revenue per funnel step
  • App settings — your configuration preferences (brand color, default discount, notification email)

3. How We Use Your Data

  • Display upsell offers to your customers at the configured touchpoints
  • Evaluate targeting conditions to show relevant offers
  • Track funnel performance and provide analytics dashboards
  • Calculate billing based on upsell revenue generated
  • Send notification emails if you've opted in

4. Data Storage & Security

All data is stored in a PostgreSQL database hosted on Render with encrypted connections. Access tokens are stored securely and never exposed to client-side code. We do not sell, rent, or share your data with third parties.

5. Third-Party Services

We use the following third-party services:
  • Shopify — for authentication, billing, product/order data access
  • Render — for hosting and managed PostgreSQL database
No third-party analytics, advertising, or tracking scripts are used.

6. Data Retention

We retain your data for as long as the app is installed on your store. When you uninstall the app, your session data is automatically deleted. Funnel data may be retained for up to 30 days after uninstall for recovery purposes, after which it is permanently deleted.

7. Your Rights

You can request data export or deletion at any time by contacting us. You can uninstall the app at any time from your Shopify admin to stop all data collection.

8. Cookies

Kaptha OCU does not set any cookies on your customers' browsers. All tracking is performed server-side through Shopify's APIs.

9. Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page with an updated "Last updated" date.

10. Contact

For questions about this privacy policy or your data, contact us at:
Actovision IT Solutions Private Limited
Email: hello@kaptha.com